Our Story
About M11 Breakdown Recovery
We're a specialist breakdown and recovery service built specifically for the M11 corridor. Local knowledge, fast response, and a commitment to getting you moving again — that's what we're about.
Who We Are
M11 specialists, not generalists
M11 Breakdown Recovery was founded by drivers who knew the M11 corridor inside out — and who were frustrated by the slow response times and lack of local knowledge from national recovery services.
We set out to build something different: a recovery service that knows every junction, every lay-by, and every back road between the M25 and Cambridge. A service that treats every callout as urgent, because for the driver on the hard shoulder, it always is.
Over a decade later, we've completed thousands of recoveries and built a reputation for speed, reliability, and straight-talking service. We're proud to be the recovery service that M11 drivers trust.
Fully Insured
Public liability and professional indemnity cover
DBS Checked
All operators are background checked
Highways England Compliant
Trained for motorway incident management
DVSA Registered
Registered with the Driver & Vehicle Standards Agency
How We Work
Our Values
Speed Above All
Every minute on the hard shoulder is a minute too long. We prioritise fast dispatch and direct routes to reach you as quickly as possible.
Safety First
Our operators are trained to work safely on live motorways and A-roads. We follow all Highways England protocols to keep you and our team safe.
No Hidden Costs
We give you a clear price before we start. No surprises on the invoice — what we quote is what you pay.
Fully Equipped
Our vehicles carry the tools and parts to handle the most common breakdowns on the spot, reducing the need for a full recovery wherever possible.
The Team
Experienced operators, every time
Every member of our team is trained, DBS checked, and experienced in motorway and roadside recovery. We don't use subcontractors — when you call us, you get one of our own operators.
Our operators know the M11 like the back of their hand. That local knowledge means faster response times and better service for you.
Need us right now?
One call and we're on our way. Available 24 hours a day, 365 days a year.